Last updated: September 16, 2026. This Privacy Policy explains how VisibleAuthority ("we", "us", "our") collects, uses, and protects information when you visit visible-authority.com or contact us. VisibleAuthority is an online business based in the United States.
Information we collect
We collect information you provide directly and a limited amount of information automatically:
- Information you give us: when you submit our audit or contact form, we collect your name, email address, company or website, and any details you share about your category or goals.
- Usage and analytics data: like most websites, we use analytics to understand how visitors find and use our site, such as pages viewed, referring source, approximate location, device, and browser. This may involve cookies or similar technologies.
- Communications: if you email us or subscribe to updates, we keep those messages and your contact details.
How we use your information
- To respond to your enquiries and deliver the audits or services you request.
- To operate, maintain, and improve our website and services.
- To send marketing or educational emails about AEO, GEO, and our services, where you have opted in or have an existing relationship with us. You can unsubscribe at any time.
- To analyse site performance and understand our audience.
- To comply with legal obligations and protect our rights.
Cookies and analytics
We use cookies and similar technologies to run the site and to measure traffic through analytics tools. You can control cookies through your browser settings, though disabling some cookies may affect how the site works.
Email marketing
If you receive marketing emails from us, every message includes an unsubscribe link. You can opt out at any time and we will stop sending you marketing emails. We do not sell your email address.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as hosting, analytics, and email delivery, and only as needed to provide those services. We may also disclose information where required by law.
Data retention
We keep personal information only for as long as needed to fulfil the purposes described here, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. Depending on where you live, for example California, you may have additional rights. To exercise any of these, email us at hello@visible-authority.com.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above.
Contact us
Questions about this policy? Email hello@visible-authority.com.
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